Creating extensive visual prototypes is a solid strategy for avoiding the ambiguity of language-heavy slide decks and instead discussing the solution itself and how it will be used. The prototypes have sparked many healthy discussions and reassured management that the project is going in the right direction and has the momentum they are looking for. This visual type of specifying future systems was adopted all the way through the call for tenders with great success

A wide variety of stakeholders made it natural to involve representatives at an early stage, learn about their challenges and desires, and secure their early commitment to the new initiative. This tactic has proved valuable in making the final product, as the insights can guide decision-making, and potential conflicts are uncovered early so they can be effectively mitigated.